Frequently Asked Questions

Arkiwall was established to enable architects from all over the world to come together with clients seeking unique solutions. Our clients are people looking for different architectural designs for projects of various scales.

At Arkiwall.com you can find designers and clients from all over the world.

First of all, the category of the Ad, the countries to be published and the spoken language are determined. You are expected to give brief and detailed explanations about your project. After determining the duration of the announcement, the budget of the project and the criteria sought, you can place your advertisement. You can check your ad in my account section. Do not forget! The more information you provide about the project, the higher the participation of the designers.

Advertisements that offer dwgs of floor plans generally receive more projects. Our team of interior architects converts your floor plan to professional cad format, so that designers do not waste time at this stage and have more time in the design phase of your project.

It ensures that your project is among the first projects in the browsing section. Additionally, to generate interest and participation in your project, we will add your content to the newsletter we send to the designers regularly.

Making your project private allows you to make your project invisible. Only you and the designers who signed the confidentiality agreement can see your project. Also, your project will not be indexed in search engines.

Providing an English description makes it easy for you to find designers from all over the world. So it gets more projects.

First of all, you need to specify the category of the project you will open as public, commercial or private. Then, you are expected to customize the competition announcement by answering some questions about the project, such as the type of project, the area of the project, the location of the project. At the same time, resources such as floor plan and area photos are requested in order to work on the project remotely. Finally, the duration of the competition and the prize are decided. If you wish, you can decide on the types of users (architect, student) that will participate in the competition, the countries you want to be published, and the jury members. You can check your contest in my account.

Unlike posting an ad, if you start a competition, it allows you to see different options with projects designed by different architects from all over the world and to choose the one you like the most.

After you have determined the appropriate style with your designer, you should share the dimensions of the space with your designer, along with photos or videos.

Customers initiate competitions. Clients upload the basic information, requirements and resources of the projects, decide the duration and amount of reward. Architects can look at all the projects and participate in the competitions they want. Architects can upload their own solutions until the end of the project. After the project end date, the client and the jury, if any, evaluate the projects and notify the first five winning projects to Arkiwall. Arkiwall distributes awards to these projects.

The duration of the competition is decided by the client and largely depends on the size of the project and the client's time.

No. Your privacy is of the utmost importance to us. Therefore, your information will not be made public unless you specify it yourself on your project pages.

You can open a competition for your architectural projects of any scale. You can post projects for public, commercial or private use, submit a request for a renovation or a design from scratch.

The identities of the clients and architects are kept strictly confidential unless requested by them. Architects receive a nickname (number) for each competition. This ensures that the architects remain anonymous, and that the winning project is selected on merit by the client and, if applicable, the jury.

You can measure the dimensions of the door and window widths of the recesses and protrusions in your room in meters, write them down on a piece of paper and share them with us.

You can contact your designer with your e-mail address.

Arkiwall.com provides the user with revision rights according to the package content he/she chooses. At the same time, since the design process is carried out with strong communication between the user and the designer, Arkiwall.com users usually do not need revision.

Completed designs are turned into presentations and sent to the customer by the designer via a link.

Clear your internet browser's cache or history. Or try a different internet browser, such as Firefox, Google Chrome, IE etc. If your problem persists, write to support@arkiwall.com. If your account has been suspended, you will not be able to log in.

You can pay with 3D secure security method on Arkiwall.com.

In all transactions, Arkiwall.com sends your invoices to your e-mail addresses within 1-7 business days.